Privacy Policy

Your privacy matters to us at loravianquex

Effective Date: January 15, 2025

Introduction

loravianquex ("we," "our," or "us") operates as a financial education platform specializing in valuation techniques for analysts. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This privacy policy explains our practices regarding personal data when you use our website at loravianquex.com, participate in our learning programs, or interact with our services. By using our platform, you consent to the data practices described in this policy.

Information We Collect

We collect information in several ways to provide you with our educational services and improve your learning experience.

Data Type Examples Purpose
Personal Information Name, email address, phone number Account creation, course enrollment, communication
Educational Data Course progress, quiz scores, learning preferences Personalized learning experience, progress tracking
Technical Information IP address, browser type, device information Platform optimization, security, technical support
Usage Data Pages visited, time spent, click patterns Content improvement, user experience enhancement

We collect this information when you voluntarily provide it during registration, course enrollment, or when contacting our support team. Technical and usage data is collected automatically through cookies and similar technologies when you interact with our platform.

How We Use Your Information

Your personal information helps us deliver educational services and maintain our platform's functionality. Here's how we use the data we collect:

Service Delivery: We use your information to provide access to our financial valuation courses, track your learning progress, and deliver personalized educational content tailored to your skill level and interests.
Communication: We send you course updates, important announcements, and respond to your inquiries. This includes notifications about new learning materials and platform improvements.
Platform Improvement: We analyze usage patterns to enhance our educational content, improve navigation, and develop new features that better serve our learning community.
Security and Compliance: We monitor for suspicious activities, prevent unauthorized access, and ensure compliance with UK data protection regulations.
Legal Obligations: We may process your data to comply with legal requirements, resolve disputes, or enforce our terms of service when necessary.

Data Sharing and Third Parties

We don't sell or rent your personal information to third parties. However, we may share your data in specific circumstances to support our educational services.

Service Providers We Work With:

We partner with trusted third-party service providers who help us operate our platform. These include cloud hosting providers, email delivery services, payment processors, and analytics tools. All partners are contractually required to protect your data and use it only for specified purposes.

We may also disclose your information when required by law, to protect our rights or safety, during business transfers, or with your explicit consent. Any such sharing is conducted in accordance with UK data protection laws and industry best practices.

When we share data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by relevant authorities.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.

Right of Access

Request a copy of the personal data we hold about you, including information about how we process it.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

Request deletion of your personal data in certain circumstances, such as when it's no longer needed.

Right to Portability

Receive your personal data in a structured format or request its transfer to another service provider.

Right to Object

Object to certain types of processing, including direct marketing communications.

Right to Restrict Processing

Ask us to temporarily stop processing your data in specific situations.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within one month and may ask for additional information to verify your identity. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards:

We use industry-standard encryption for data transmission and storage, secure servers with regular security updates, multi-factor authentication for staff accounts, and automated backup systems. Our platform undergoes regular security assessments and vulnerability testing.

Organizationally, we maintain strict access controls, ensuring only authorized personnel can access personal data on a need-to-know basis. Our team receives regular privacy and security training, and we have incident response procedures in place should any security issues arise.

While we strive to protect your information, no internet-based service can guarantee complete security. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary depending on the type of data and the relationship we have with you.

Account Data: Maintained while your account is active and for up to 7 years after account closure for legal and business purposes.
Educational Records: Course progress and completion data retained for 10 years to support ongoing learning and credential verification.
Communication Records: Support tickets and email correspondence kept for 3 years for quality assurance and legal compliance.
Technical Logs: Server logs and analytics data typically retained for 2 years for security monitoring and platform improvement.

After retention periods expire, we securely delete or anonymize your data. You can request earlier deletion by exercising your right to erasure, though we may need to retain certain information for legal or regulatory requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and analyze how our platform is used.

We use essential cookies for basic website functionality, performance cookies to understand user behavior, and preference cookies to remember your settings. We don't use advertising cookies or share cookie data with advertising networks.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect some website features, but essential functionality will remain available. We provide detailed cookie information and management options in our cookie policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your account dashboard and by email at least 30 days before the changes take effect.

Minor updates, such as clarifications or additional examples, may be made without prior notice. We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this page indicates when the policy was last updated.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account and discontinue using our platform.

Contact Information

For privacy-related questions, data requests, or concerns about how we handle your information, please contact us:

Address: 721 Holderness Rd, Hull HU8 9EA, United Kingdom

Phone: +441157486500

Email: info@loravianquex.com

We aim to respond to all privacy inquiries within 5 business days.